Returns, Refunds, Cancellation & Exchange Policy

Any cancellations, returns or exchange are governed by this policy ("Return Policy"). Unfortunately, currently we do not entertain any claims of returns or exchange.

1. Cancellations

An order once placed cannot be cancelled. However, you may contact us for cancellation requests. Cancellation in such cases will be done at our sole discretion.

2. Refunds / Returns / Exchanges

If approved, then the refund will be in the form of a product replacement or a coupon equivalent to the value of the returned item. The coupon will be valid for use on the customer's next order.

For additional details or inquiries, please contact us at (02)8654-9877.